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Service

CRM Onboarding

Get your CRM set up right—whether you choose HubSpot, Salesforce, or a custom platform. We configure it around how your team actually works, so they'll use it.

You bought a CRM six months ago. Your team still uses spreadsheets.

It's not their fault. Most CRM implementations fail because they're built around software features instead of how teams actually work. Your sales reps don't need a training manual—they need a system that makes their job easier, not harder.

We change that. We set up your CRM the way your team actually works—so they'll use it without being forced to.

200+

CRMs Onboarded

94%

User Adoption Rate

3 weeks

Average Time to Value

4.9/5

Client Satisfaction

What's Included

Everything you need for a CRM that actually works

We configure HubSpot, Salesforce, or your CRM of choice with everything your team needs—without the bloat they don't.

CRM Architecture & Setup

We design your CRM around how your team actually works—not how the software thinks you should work.

  • Custom properties & fields
  • Pipeline configuration
  • User roles & permissions
  • Workspace organization

Data Migration & Cleanup

Import your existing data without the mess. We clean, deduplicate, and structure data so your CRM starts fresh.

  • Data mapping & validation
  • Duplicate detection
  • Historical data import
  • Data quality scoring

Workflow Automation

Set up the automations that save your team hours from day one—without overwhelming them with complexity.

  • Lead assignment rules
  • Task automation
  • Email notifications
  • Deal stage triggers

Integration Setup

Connect your CRM to the tools your team already uses so data flows seamlessly across your tech stack.

  • Email & calendar sync
  • Marketing tools
  • Communication apps
  • Custom integrations

Reporting Dashboards

Give leadership visibility into the metrics that matter—from day one, not months later.

  • Executive dashboards
  • Sales performance
  • Pipeline visibility
  • Custom reports

Team Training & Adoption

Your CRM only works if your team uses it. We train by role, not by feature, so adoption sticks.

  • Role-based training
  • Video documentation
  • Quick reference guides
  • Ongoing support
Industry Expertise

CRM onboarding built for your industry

Generic CRM setups create generic results. We configure your CRM with industry-specific workflows, compliance requirements, and best practices.

Healthcare & Life Sciences

Build HIPAA-compliant CRM workflows that protect patient data while streamlining provider communications, referral tracking, and patient acquisition.

  • HIPAA-compliant data handling
  • EHR integration readiness
  • Provider referral workflows
  • Patient communication tracking

Technology

Handle complex B2B sales cycles with multi-stakeholder deal tracking, technical evaluation stages, and account hierarchies that match how enterprise deals actually close.

  • Multi-stakeholder deal tracking
  • Technical evaluation stages
  • Account hierarchy management
  • Long sales cycle optimization

B2B Services

Connect product usage data to your CRM for expansion revenue tracking, customer health scoring, and product-led growth workflows that convert trials to paid.

  • Product usage integration
  • Trial-to-paid tracking
  • Expansion revenue workflows
  • Customer health scoring

See CRM onboarding in action

Read how we've implemented CRM systems for companies like yours.

Our Process

How we onboard your CRM

A structured process that puts understanding your business first—not rushing to configure features you won't use.

01

Discovery

We learn how your team works, what's broken, and what success looks like—before touching any settings.

02

Architecture

Design your CRM structure around your processes, not generic best practices that don't fit.

03

Build & Configure

Set up your CRM with custom properties, pipelines, automations, and integrations.

04

Data Migration

Import and clean your existing data with validation at every step.

05

Training & Launch

Train your team by role, go live with support, and ensure adoption sticks.

Case Study

80% Adoption in 30 Days

Healthcare Provider Network

Challenge

50-location provider network had tried CRM implementation twice before—both failed due to poor user adoption and workflows that didn't match clinical operations.

Solution

Designed CRM workflows around their actual referral process, integrated with their scheduling system, and trained staff in role-specific sessions focused on their daily tasks.

Result

80% team adoption within 30 days, 15 hours saved per location per week, and full ROI achieved in under 90 days.

80%

Team Adoption

30

Days to Full Use

15 hrs

Saved per Location/Week

<90

Days to Full ROI

Common Questions

CRM onboarding FAQ

Everything you need to know about our CRM onboarding process. Have a question we didn't answer?

Book a Quick Call

No. While we're a Gold HubSpot Partner and HubSpot is our most-requested platform, we also onboard teams to Salesforce, Zoho, Pipedrive, and custom CRM solutions. We recommend the platform that fits your needs and budget—not the one that's easiest for us. During discovery, we'll assess your requirements and suggest the best fit.

Ready to build a revenue system that works?

Let's discuss how we can transform your CRM into a growth engine—on any platform.

Book an Intro Call15 minutes with a senior strategist. No commitment.